‘I loved it! I enjoyed discussions with colleagues and valued the good mix of models and theories with applying them in practical situations.’

Course participant

Other case studies

Organisation Design

Organisation Development

Team Interventions

Delivering a tailored development programme to HR business partners

Our client is a global distribution business.

The challenge

The HR role within the business was evolving in line with the Ulrich model. We were tasked with developing a learning programme that was globally applicable, focused on the capability gaps and was grounded in real business situations.

Our approach

The team were hungry for learning, so we tapped into this energy up front. We held development planning sessions to seek their input into the design of the learning programme.

Collectively we decided that combining highly experiential learning events, self-directed learning and on-the-job coaching was the best approach. Our role was to design and deliver three modules – business partnering, culture and change management, and organisation design.

Each module gave the team a simple framework and a toolkit as a guide, and these were brought to life with hands-on exercises designed around existing business scenarios.

The outcome

We saw real light bulb moments for everyone throughout the sessions. Not only was the learning takeaway powerful and immediate, but the team developed stronger relationships and agreed arrangements for mutual support back at the workplace.

Many told us how practical and relevant the tools were and how easily they could see them being used in their day-to-day roles.

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